Refund Policy

Last updated: 2026-09-30

At SEO Agent, we want you to try the platform fully before paying anything, which is why we have this policy.

1. Free trial before paying

Every new account gets one website free, with no time limit and every tool included: scans, the score, the fix plan, ready-made fixes and reports. That lets you make sure the platform suits you before subscribing.

2. No refunds

Because a full free trial is available, we do not offer refunds for monthly or yearly subscriptions once they are activated, whether or not the service is used, nor for the remaining period if you stop using it or delete your account.

3. Exceptions

We will review the following cases and refund the amount or correct the situation:

• You were charged twice for the same subscription by mistake.
• You paid and the subscription was not activated because of an error on our side that we could not fix.
• You made a payment by mistake that wasn't tied to any subscription request.

Contact us within 14 days of the payment with the transaction reference via WhatsApp. Refunds are made to the original payment method where possible.

4. Sites that refuse scans

If a particular website refuses to be scanned because of its protection (such as some Salla stores or sites protected by Cloudflare), this is not grounds for a refund, since the free trial lets you check this before subscribing. We recommend trying the site you need on the free plan first.

5. Payment disputes

If you have any problem with a payment, please contact us first before opening a dispute with PayPal or your bank, and we will work to resolve it quickly.

6. Legal rights

This policy does not affect any mandatory consumer rights you have under the law of your country of residence.